Billing CDR Types
VoIP Innovations' customers are sometimes confused regarding the various Call Types that show in CDRs and thus the types of calls they are billed for. Below is the list of every call type that will show in your Back Office CDRs and a brief description of each. For example, the difference between Intrastate vs. interstate calls has nothing to do with physical location, but more so, our system looks for the Calling and Called number to determine the difference.
A call will be billed as INTRASTATE if one of two criteria are met:
- The Calling Number (ANI) is in the same state as the Called Number (DNIS)
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International Caller IDs
Toll-Free Caller IDs
- Any other Caller ID improperly formatted (for example, NPA-NXX-XXXX, asterisk, 2201, anonymous,
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(Calls Originating from Alaska to your TF number)
- 800 – Canada – CPAAS - Inbound Canada CPaaS Calls (Calls Originating from Canada to your TF number)
- 800OrigX - This charge is for calls to toll free numbers that are from invalid caller IDs (e.g. Toll Free caller IDs, International caller IDs, etc). Basically, it's calls from any phone number that is not a valid, local, North American phone number. On the CDRs, it will show as 800OrigX. These are not additional charges but usage charges for these calls that are being put into a separate CDR type. You are not being double billed for these calls.
- EXT_US_INTERDLR - Outbound Interstate Dialer Calls where LRN is on the Extended Tab of the Dialer Rate
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SMS-LOCAL-OUT – Outbound Text Messages from a local DID • Messages to a Toll-Free DID
SMS-TF-IN – Inbound Text
- SMS-TF-OUT – Outbound Text Messages from a Toll-Free DID
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