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DID Failover
VoIP Innovations provides several options for failover in the event you have an issue with your switch. We offer IP address failover as well as DID failover. This article outlines our DID Failover option covers how to configure this in the Back Office, how calls are billed, and what occurs when a call fails over to a specified destination. DID Failover is available on both local and Toll-free DIDs.
It is important to note from the outset that VoIP Innovations' DID Failover is not an option for forwarding numbers. If you are interested in Call Forwarding options, click here. Our DID Failover option is designed so that IF your server does not respond to an INVITE, for an inbound call, we will forward that call to a number of your choosing. There are two situations that would cause the failover to kick in.
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