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  1.  Log into the Azure Active Directory admin console (http://aad.portal.azure.com)

  2. Select the “Users” option in the left menu

  3. Click on the user you are configuring, then click on “Licenses” under the “Manage” section of the submenu

  4. Click +Assignments and search for Microsoft 365 Phone System and add it to the customer (This will be included for E5 accounts and does cost additional for E3 accounts)

  5.  In PowerShell, run the following script to add voice service and a DID to the customer:

$USER = "user@domain.tld"
$DID = "+1234567890"
$VoicePolicy = "VP_SANSAY1"
Set-CsPhoneNumberAssignment -Identity $USER -EnterpriseVoiceEnabled $true -PhoneNumber $DID
Grant-CsTeamsSharedCallingRoutingPolicy -Identity $USER -PolicyName $VoicePolicy

#Depricated

$USER = "user@domain.tld"
$DID = "+1234567890"
$VoicePolicy = "VP_SANSAY1"
Set-CsUser -Identity $USER -EnterpriseVoiceEnabled $true -HostedVoiceMail $true -OnPremLineURI tel:$DID
Grant-CsOnlineVoiceRoutingPolicy -Identity $USER -PolicyName $VoicePolicy

It can take some time after adding voice policies, but the user should be able to browse to “Calls” in Microsoft Teams and have a Dial pad along with a message saying “Your Number: +1 (234) 567-8901”

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