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If you wish to remove an IP address with DIDs assigned to it, you must first move (or release) those DIDs to make the orange 'X' visible.

Some of our more recent features are also editable from the Endpoint Groups section including Advanced Server Configurationand Inbound IP Address Hunt Groups Please view the respective articles to learn more about these functions and the necessary settings to configure these options to suit your needs.

If you are familiar with DIDGroups you will certainly appreciate how managing data on your account can assist you with the day-to-day operations of running your business. We have included this same type of feature under the Endpoint Group Management section of the Back Office. From here you can view totals regarding Cost, Minutes, and Calls for both Origination and Termination as it relates to the specific Group. You can also view overall totals for all Groups providing you with even more essential information to assist you. One thing you will want to remember with these totals is that moving a DID from one group to another will affect the totals. Also, potentially affecting these totals is adding or removing an IP address. The following disclaimer is posted under the Groups section so keep this in mind: *Endpoint totals may not match group totals due to endpoint changes in given time* You can export the returned information via CSV or Excel format.

Just like DID
Groups, you are able to enter your expected or known Customer Revenue and use the VoIP Innovations' cost information to calculate Gross Profit and Gross Profit Margin for a given Endpoint Group. This is completely optional but we certainly recommend taking advantage of this valuable tool. The same caveat mentioned in the DID Groups article applies here as well regarding skewed information: *We caution you to be aware of the date range you choose to use to compare *data as this can greatly affect the results. ** You are only able to select date ranges on a full month basis (for instance, 1/1/13-1/31/13,1/1/13-3/31/13, 2/1/132/28/13, and so forth). If you are therefore viewing data at the beginning of the month your profit statistics will be skewed as the usage will likely increase as the month goes on.


To navigate to the Endpoint Groups section, hover 'Endpoints' and select 'Endpoint Group Management' from the drop-down menu.

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You also can 'Deactivate' an Endpoint Group. Doing so will prevent inbound calls from routing to your network, and all outbound call attempts will be rejected. To deactivate your endpoint group, click the “Deactivate Endpoint Group” button. Please note that this change may take 10-15 minutes to take effect.

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You can reactivate your endpoint at any time by using the same button, which would say “Activate Group”.